I have dealt with aydin coins several times now via ebay and now by responding to one of their super cool emails. I have always received EXACTLY what I asked for, , and the one time I didn't (due to a typo error), the problem was dealt with VERY promptly and two days later I had my full order in gleaming perfection. I would personally not consider a gold or silver purchase until I could get a price from aydin coins. They are consistently lower priced than any other source I've found on the internet or in any brick and mortar store. Take that for what its worth but I know where I'll continue to go for all my metal purchases. They are first and foremost about customer service and you can't find that much these days. Thank you and keep up the great work!